Effective Date: 15 July 2025
Brand Name: Whifra
Delivery Partner: Shiprocket
📍 Surat, Gujarat, India
📞 +91 8160097275
📧 sales@whifra.com
All orders are processed within 24–48 business hours (excluding Sundays and public holidays).
Orders placed after 5:00 PM will be processed on the next working day.
In case of high volume or stock delays, additional processing time may be required. You will be notified via SMS/email.
₹80 Flat Shipping Fee for orders below ₹800.
Free Shipping on all orders above ₹800.
Once shipped, orders are delivered within 3–7 business days, depending on your location.
Delivery updates and tracking links will be sent via SMS/email once dispatched.
Rural or remote areas may experience slightly longer delivery windows.
We use Shiprocket as our trusted logistics aggregator, offering multiple courier partners for the best coverage and timely deliveries.
Selection of courier is based on serviceability and speed at the delivery pin code.
After dispatch, you’ll receive a tracking link via SMS/email.
You can also track your order by visiting the “My Orders” section on our website.
If your package is marked as delivered but hasn’t arrived, please contact us within 48 hours.
In case of damaged/missing parcels, kindly record a parcel unboxing video and contact us immediately.
Please ensure all shipping details are correct while placing the order.
We are not responsible for delays or losses due to incorrect addresses.
If an order is returned to us due to address issues or failed delivery attempts, we will reach out to you.
Re-shipping may require an additional shipping charge.
Currently, Whifra only ships within India. International delivery is not available at the moment.
For any shipping-related assistance, reach out to us at:
📞 +91 8160097275
📧 sales@whifra.com